- “Anything new in my inbox?”
- “Answer Dana that Friday at 10 works”
- “Dana called, she wants a quote for a kitchen”
Channels
- Contact page: “Give me a page where clients can message me.”
- Website forms from your landing pages.
- Social: comments and DMs from your connected accounts.
- Business WhatsApp: see Business WhatsApp.
Quick actions
Every message has one-tap actions: reply, open a ticket, make a quote, book an appointment or create a task.Team inbox
Leave internal notes on a conversation and hand work to teammates. Customers never see notes.- “Tell Noa to call the Levi family back today”
Tickets
Turn a conversation into a support ticket with a number, priority and owner.- “Open a ticket for Dana’s broken order, urgent”
- “What tickets are still open?”