> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lvlz.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Unified inbox

> Messages from every channel in one place, with team notes, tickets and quick actions.

The inbox gathers your customers' messages from every channel you connect: your contact page, website forms, email, social comments and DMs, and Business WhatsApp.

* "Anything new in my inbox?"
* "Answer Dana that Friday at 10 works"
* "Dana called, she wants a quote for a kitchen"

## Channels

* **Contact page**: "Give me a page where clients can message me."
* **Website forms** from your [landing pages](https://docs.lvlz.ai/business/booking-and-landing-pages.md).
* **Social**: comments and DMs from [your connected accounts](https://docs.lvlz.ai/marketing/social.md).
* **Business WhatsApp**: see [Business WhatsApp](https://docs.lvlz.ai/marketing/business-whatsapp.md).

## Quick actions

Every message has one-tap actions: reply, open a ticket, make a quote, book an appointment or create a task.

## Team inbox

Leave internal notes on a conversation and hand work to teammates. Customers never see notes.

* "Tell Noa to call the Levi family back today"

## Tickets

Turn a conversation into a support ticket with a number, priority and owner.

* "Open a ticket for Dana's broken order, urgent"
* "What tickets are still open?"


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